Terms & Privacy

Effective date: 2026-09-30

This website is operated by Timberlee Financial Ltd. ("Timberlee Financial," "we," "us," or "our"). By using this website, you agree to these Terms of Use and this Privacy Policy. If you do not agree, please do not use the website.

Information only

The content on this website is for general information only. It is not financial, legal, tax, or mortgage advice, and it is not an offer, commitment, or approval to lend. Every mortgage is subject to our review and approval, and to the terms of a written agreement signed by both parties. Any rates, terms, or product details described on this website may change at any time without notice.

No reliance

We try to keep the information on this website accurate and current, but we do not guarantee that it is complete, accurate, or up to date. Before making any financial decision, please speak with us directly and consider getting independent professional advice.

Intellectual property

All content on this website, including text, graphics, and logos, belongs to Timberlee Financial or is used with permission. You may view and print it for your personal, non-commercial use. You may not copy, reproduce, or distribute it for any other purpose without our written permission.

Disclaimer and limitation of liability

This website is provided "as is." To the fullest extent permitted by law, Timberlee Financial is not responsible for any loss or damage arising from your use of this website or from your reliance on its content. We do not guarantee that the website will always be available or free of errors or viruses.

Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there.

Changes

We may update these Terms of Use and this Privacy Policy at any time by posting a revised version on this page. The effective date above shows when they were last updated.

We respect your privacy. We handle personal information in accordance with applicable Canadian privacy laws. These include British Columbia's Personal Information Protection Act, Alberta's Personal Information Protection Act, and the federal Personal Information Protection and Electronic Documents Act (PIPEDA). This policy covers this website only.

Information collected through this website

This website has no forms, accounts, or sign-ups. The only personal information we receive through it is the information you choose to share when you email or call us. This may include your name, contact details, and whatever you tell us in your message.

Our website is hosted on the Wix platform. Wix automatically collects limited technical information when you visit, such as your IP address, browser type, and device information. Wix also uses essential cookies, which are needed for the website to function and stay secure. We do not use advertising, tracking, or marketing cookies.

How we use your information

We use the information you send us to respond to your inquiry and to communicate with you about it. Wix uses technical information to operate, secure, and maintain the website.

Sharing your information

We do not sell, rent, or trade your personal information. We may share it only:

with service providers who help us operate our website and email, such as Wix and our email provider, and only as needed to provide those services;
where required or permitted by law.

Storage outside Canada

Our website host and some service providers may store or process information outside Canada, including in the United States. While there, that information is subject to the laws of that country, and may be accessed by its courts, law enforcement, and national security authorities. You can contact us to ask about our use of service providers outside Canada.

Retention and security

We keep personal information only as long as needed for the purpose it was collected, or as required by law. We take reasonable steps to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet, including email, is completely secure. Please do not send sensitive information, such as your Social Insurance Number or banking details, by email.

Your rights

You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal limits. To make a request, contact us using the details below.

If you have questions about these terms or our privacy practices, please contact:

Privacy Officer, Timberlee Financial Ltd.
Email: connect@timberleefinancial.com